Customer Service Form

Our Customer Care department provides world-class service to all our customers. We do this by actively listening, ensuring that customer orders are taken accurately and efficiently. Our Customer Care department is open daily from 9 a.m. to 5 p.m. to take orders and answer billing-related questions.

 

Phone Listings

General: 800-338-3880
Customer Service: 800-441-5614
Order Department: phone: 800-382-3820; fax: 800-441-5596
Credit Department: 800-338 3880
Empire Merchants LLC Sales Division: 718-255-2285
United Division: 718-255-2826
New Accounts: 718-255-2641

Suggestions Form: 
No
If you are requesting a copy of the Monthly Statement or a change to Delivery code, the Order # is not required; please enter NA as the Order #
If you are requesting a copy of the Monthly Statement or a change to Delivery code, the Invoice # is not required; please enter NA as the Invoice #