The Support You Need, When You Need It

Our Customer Care and Accounts Receivable departments are responsible for providing world-class service to all our customers. We do this by actively listening, ensuring that customer orders are taken accurately and efficiently. While assisting customers, we provide consultative support and recommendations. We strive to successfully resolve all inquiries. We always process incoming orders and handle customer requests in a courteous and professional manner.

Questions or Concerns?

Customer Service Request Forms

Please fill out one of the forms below and your request will be directed to the correct department. Empire Merchants will respond within two business days.

For immediate assistance please call (800) 441-5614