Effective November 6, 2020, Empire Merchants will resume business.
Please review the details below regarding our operating plan.
Due to a technical issue this morning, orders for November allocated items that were placed today will be cancelled. We will reset the allocations to their original November allocation and communicate a new date to enter orders for allocated items sometime next week. Only orders for November allocated items including closeouts (limited to a max per account) will be cancelled. Orders for distributor-made combination packages will NOT be cancelled, as these orders were processed successfully.
Additionally, we will be waiving the $22.50 delivery fee and all customers will only get a $3 delivery fee for orders placed today.
Please contact your Customers to inform them of the cancellation of these allocated items. This information will also be posted on www.empiremerchants.com .
We apologize for this inconvenience and will notify you of the new call-in date for November allocations.
Because of a change in the law regarding terms of sale, the New York State Liquor Authority repealed Regulation 68.4. Consequently, Empire Merchants will no longer mail monthly statements to Retailers. This change will be effective on May 1, 2020 (starting with the April 2020 statements).
1. Retailers are invited to sign up for SLA Default Email Notification service to receive electronic notification of invoices coming due as well as when the retailer is reported as delinquent. Customers that are not signed up for this electronic default notification system will receive a mailed notice should they be placed on the default list.
2. Empire will continue to mail statements related to Bill & Storage fees.
3. Retailers are encouraged to sign up for Empire Merchants Online Bill Pay and Pay by Phone systems by contacting their sales rep or customer service. This web based tools can provide invoice information , payment and order history as well as the ability to pay/schedule bills. This system can be accessed by https://ecommerce.empiremerchants.com
4. Enrollment forms for SLA Default Email Notification Service and Empire Online Bill Pay/Pay by Phone system are available on our website https://www.empiremerchants.com/wp-content/uploads/2019/03/Empire-Online_Enrollment-Form_March-2019.pdf or customers can contact your Sales Representative or Customer Care.
As a result of the recently announced tariffs/import duties that went into effect on October 18, 2019 on certain alcoholic beverages, to the extent permitted by the New York State Liquor Authority, Empire Merchants may increase the posted price of certain tariff impacted items during the price posted months for October, November and December. For any item of liquor or wine that is impacted, orders will be filled on a first come-first basis with available stock at pre-tariff prices before selling any tariff affected stock at a price higher than was what posted for the given month. Additionally, please note that backorders will not be accepted for tariff impacted items at pre-tariff prices and you will not be able to receive the benefit of the discounts for goods that assort, unless there is another size of the item available at the pre-tariff price or you pay the additional price associated with all post-tariff goods. .
Empire Merchants of New York City made an internal announcement today of its forthcoming launch of Independent Spirits, a new division dedicated to craft spirits. Independent Spirits will formally launch on April 1, with 18 newly hired sales reps and three sales managers focusing on brands from about 40 suppliers, including The 86 Company, St. George Spirits, Royal Dutch Distillers, Buffalo Trace Distillery (part of its portfolio), and Compass Box Whisky. The move marks the first time a major distributor has formed and staffed a separate division dedicated exclusively to craft spirits, according to Ari Rubinstein, the new division’s director of sales.